Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Enhance your communication skills with our Professional Certificate in Active Listening Skills course. Learn the art of active listening, empathy, and effective communication in today's fast-paced digital world. Gain practical insights on building rapport, understanding non-verbal cues, and fostering meaningful connections. Develop essential skills to navigate diverse interactions and strengthen relationships in both personal and professional settings. Empower yourself with actionable strategies to become a more attentive and empathetic listener. Elevate your communication prowess and stand out in the ever-evolving digital landscape. Enroll now to unlock the power of active listening and propel your career forward.
Enhance your communication skills with our Professional Certificate in Active Listening Skills program. Learn the art of active listening through practical exercises and real-world scenarios. Develop empathy, build trust, and improve relationships in both personal and professional settings. Our expert instructors will guide you through techniques to effectively listen, understand, and respond to others. Gain a valuable skill set that is highly sought after in today's competitive job market. Whether you are a manager, team leader, or aspiring professional, this course will equip you with the tools to become a more attentive and empathetic communicator. Enroll now and take your communication skills to the next level!
Get free information
Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Introduction to Active Listening Skills• The Importance of Active Listening
• Barriers to Effective Listening
• Nonverbal Communication in Active Listening
• Empathy and Understanding in Active Listening
• Reflective Listening Techniques
• Asking Powerful Questions
• Building Trust and Rapport
• Handling Difficult Conversations
• Practicing Active Listening Skills in Real-Life Scenarios
The Professional Certificate in Active Listening Skills is a comprehensive course designed to enhance participants' ability to effectively listen and communicate in various professional settings.
Key learning outcomes of this course include mastering active listening techniques, improving communication skills, building rapport with clients and colleagues, and enhancing overall interpersonal relationships.
This course is highly relevant to a wide range of industries, including customer service, sales, counseling, human resources, and leadership.
One of the unique features of this course is its focus on practical application, with real-world scenarios and case studies to help participants develop and hone their active listening skills.
Upon completion of the Professional Certificate in Active Listening Skills, participants will have the tools and knowledge necessary to become more effective communicators, better understand the needs and concerns of others, and ultimately improve their professional relationships and outcomes.
Key learning outcomes of this course include mastering active listening techniques, improving communication skills, building rapport with clients and colleagues, and enhancing overall interpersonal relationships.
This course is highly relevant to a wide range of industries, including customer service, sales, counseling, human resources, and leadership.
One of the unique features of this course is its focus on practical application, with real-world scenarios and case studies to help participants develop and hone their active listening skills.
Upon completion of the Professional Certificate in Active Listening Skills, participants will have the tools and knowledge necessary to become more effective communicators, better understand the needs and concerns of others, and ultimately improve their professional relationships and outcomes.
Professional Certificate in Active Listening Skills is essential in today's fast-paced business environment where effective communication is key to success. Active listening skills enable professionals to truly understand their clients, colleagues, and stakeholders, leading to improved relationships, increased productivity, and better problem-solving.
According to a recent survey by the UK Commission for Employment and Skills, 75% of employers rate active listening as a crucial skill in the workplace. Additionally, the demand for professionals with active listening skills is on the rise, with job postings requiring this skill increasing by 20% over the past year.
| Industry | Projected Growth |
|---|---|
| Business Services | 15% |
| Healthcare | 10% |
| Education | 12% |
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Customer Service Representative | Listen actively to customer concerns and provide appropriate solutions |
| Therapist/Counselor | Empathetically listen to clients' issues and offer support |
| Human Resources Specialist | Listen to employee grievances and mediate conflicts |
| Sales Representative | Listen to customer needs and recommend appropriate products/services |