Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Enhance your sales game with our Professional Certificate in Active Listening Skills for Sales Professionals. This course equips you with the essential skills to engage customers effectively, build trust, and close deals. Learn the art of active listening, asking powerful questions, and understanding customer needs. Gain actionable insights to navigate the digital landscape and stand out in a competitive market. Elevate your sales performance and drive success with our comprehensive program. Enroll now to master the art of active listening and boost your sales career to new heights.

Enhance your sales prowess with our Professional Certificate in Active Listening Skills for Sales Professionals program. Master the art of active listening to build rapport, uncover client needs, and close deals effectively. Our comprehensive curriculum covers communication techniques, empathy development, and conflict resolution strategies tailored for sales environments. Led by industry experts, this hands-on course equips you with practical skills to boost sales performance and customer satisfaction. Elevate your career and stand out in the competitive sales landscape with our specialized program. Enroll now to sharpen your listening skills and drive success in sales!

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Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Course structure

• Introduction to Active Listening Skills
• Importance of Active Listening in Sales
• Building Rapport through Active Listening
• Asking Powerful Questions
• Overcoming Common Listening Barriers
• Nonverbal Communication in Sales
• Active Listening Techniques
• Handling Objections with Active Listening
• Practicing Empathy in Sales
• Improving Sales Performance through Active Listening

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Are you looking to enhance your sales skills and improve your communication with clients? The Professional Certificate in Active Listening Skills for Sales Professionals is the perfect course for you.
This course is designed to help sales professionals develop essential active listening skills that are crucial for building strong relationships with clients and closing deals successfully.
By completing this course, you will learn how to effectively listen to your clients, understand their needs and concerns, and respond appropriately to build trust and rapport.
The skills you will acquire in this course are highly relevant to the sales industry, where effective communication and relationship-building are key to success.
One of the unique features of this course is its focus on practical exercises and real-life scenarios, allowing you to apply your learning in a hands-on way.
Upon completion of the Professional Certificate in Active Listening Skills for Sales Professionals, you will have the tools and knowledge to become a more effective and successful sales professional.
Don't miss this opportunity to take your sales skills to the next level. Enroll in this course today and start building stronger relationships with your clients.

Active listening is a crucial skill for sales professionals as it allows them to truly understand the needs and concerns of their clients, leading to more effective communication and ultimately, increased sales. The Professional Certificate in Active Listening Skills for Sales Professionals equips individuals with the tools and techniques needed to actively listen, empathize, and build rapport with customers, ultimately improving customer satisfaction and loyalty.

According to a recent survey by the Institute of Sales Management, 85% of sales professionals believe that active listening is a key factor in closing deals successfully. With the sales industry in the UK projected to grow by 10% over the next decade, the demand for sales professionals with strong active listening skills is on the rise.

Industry Projected Growth
Sales 10%

Career path

Career Roles Key Responsibilities
Sales Representative Build relationships with clients and actively listen to their needs
Customer Service Specialist Provide support to customers by listening attentively to their concerns
Account Manager Maintain relationships with key accounts through active listening
Business Development Executive Identify new business opportunities by listening to market trends