Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Unlock the power of effective communication with our Professional Certificate in Teaching Business English for Customer Service. This comprehensive course equips learners with essential skills to excel in the dynamic digital landscape. Through practical approaches and real-world case studies, students gain actionable insights to enhance their teaching abilities. Key topics covered include language for customer interactions, business writing, and cultural nuances. Empower yourself with the knowledge and tools needed to succeed in teaching business English for customer service. Join us on this transformative journey towards becoming a proficient and confident educator in the field.
Enhance your teaching skills with our Professional Certificate in Teaching Business English for Customer Service program. This comprehensive course is designed to equip educators with the knowledge and tools needed to effectively teach English in a business setting, specifically focusing on customer service scenarios. Through a combination of theoretical learning and practical application, participants will develop strategies for teaching language skills, cultural nuances, and professional communication techniques. By the end of the program, graduates will be prepared to deliver engaging and impactful lessons that help students excel in the world of business. Elevate your teaching career with this specialized certificate today!
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Statistic | Value |
---|---|
Number of customer service jobs in the UK | 1.2 million |
Average salary for a customer service representative | £20,000 |
Percentage of businesses that prioritize customer service training | 78% |
Role | Key Responsibilities |
---|---|
Business English Instructor | Develop lesson plans, deliver engaging classes, and assess student progress. |
Customer Service Trainer | Design training programs, conduct workshops, and provide feedback to improve customer service skills. |
Language Coach | Provide one-on-one coaching sessions to improve English language proficiency for customer service roles. |
Corporate Language Consultant | Offer language consulting services to businesses to enhance communication with English-speaking customers. |
Business Communication Specialist | Assist professionals in developing effective written and verbal communication skills for customer service interactions. |