The Professional Certificate in Reverse Logistics and Returns Management is essential in today's business landscape due to the increasing demand for efficient and cost-effective reverse logistics processes. According to a report by Statista, the UK e-commerce market is expected to reach £222.5 billion by 2023, highlighting the growing need for effective returns management strategies.
The table below illustrates the industry demand for professionals with expertise in reverse logistics and returns management:
Statistic |
Value |
Percentage of online purchases returned |
30% |
Cost of processing a return |
£20 |
Annual revenue lost due to poor returns management |
£60 million |
With a significant percentage of online purchases being returned and the high costs associated with processing returns, businesses are increasingly seeking professionals with specialized knowledge in reverse logistics and returns management to streamline processes, reduce costs, and improve customer satisfaction. The Professional Certificate in Reverse Logistics and Returns Management equips individuals with the necessary skills and expertise to meet this growing industry demand.