Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Equip yourself with the essential skills and knowledge to excel in the dynamic world of IT sales with our Certified Professional in IT Sales Customer Relationship Management course. Learn how to build and maintain strong customer relationships, leverage CRM tools effectively, and drive sales growth in the digital era. Gain actionable insights on customer engagement strategies, sales techniques, and CRM best practices. Stay ahead of the competition and enhance your career prospects with this comprehensive course. Join us today and become a certified IT sales professional ready to navigate the ever-evolving digital landscape with confidence.
Embark on a transformative journey to become a Certified Professional in IT Sales Customer Relationship Management. This comprehensive program equips you with the skills and knowledge needed to excel in the dynamic world of IT sales. Learn how to build and maintain strong customer relationships, drive sales growth, and leverage technology to optimize customer interactions. Gain a competitive edge in the industry with hands-on training, real-world case studies, and expert guidance from seasoned professionals. Elevate your career prospects and unlock new opportunities in the fast-paced IT sales landscape. Enroll now and take the first step towards a successful career in IT sales CRM.
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Introduction to Customer Relationship Management• Understanding Customer Needs
• Building Customer Loyalty
• Managing Customer Interactions
• Sales Techniques for IT Products
• Customer Retention Strategies
• CRM Software Applications
• Data Analysis for Sales
• Effective Communication with Customers
• Ethical Considerations in IT Sales
The Certified Professional in IT Sales Customer Relationship Management course is designed to equip individuals with the necessary skills and knowledge to excel in the field of IT sales and customer relationship management.
Key learning outcomes of this course include understanding the fundamentals of IT sales, mastering customer relationship management strategies, and developing effective communication and negotiation skills.
This course is highly relevant in today's technology-driven world, where businesses rely heavily on IT solutions to drive their sales and customer engagement efforts.
One of the unique features of this course is its focus on practical, real-world scenarios, allowing participants to apply their learning in a hands-on manner.
Upon completion of the Certified Professional in IT Sales Customer Relationship Management course, individuals will be well-equipped to pursue lucrative career opportunities in IT sales, account management, and customer relationship management roles.
Overall, this course offers a comprehensive and practical approach to mastering the intricacies of IT sales and customer relationship management, making it a valuable investment for individuals looking to advance their careers in the IT industry.
Key learning outcomes of this course include understanding the fundamentals of IT sales, mastering customer relationship management strategies, and developing effective communication and negotiation skills.
This course is highly relevant in today's technology-driven world, where businesses rely heavily on IT solutions to drive their sales and customer engagement efforts.
One of the unique features of this course is its focus on practical, real-world scenarios, allowing participants to apply their learning in a hands-on manner.
Upon completion of the Certified Professional in IT Sales Customer Relationship Management course, individuals will be well-equipped to pursue lucrative career opportunities in IT sales, account management, and customer relationship management roles.
Overall, this course offers a comprehensive and practical approach to mastering the intricacies of IT sales and customer relationship management, making it a valuable investment for individuals looking to advance their careers in the IT industry.
Certified Professional in IT Sales Customer Relationship Management is essential in today's competitive market to build and maintain strong relationships with customers, leading to increased sales and customer satisfaction. This certification equips professionals with the skills and knowledge needed to effectively manage customer interactions, understand their needs, and provide tailored solutions.
According to a recent study by the UK Commission for Employment and Skills, the demand for professionals with expertise in IT sales and customer relationship management is expected to grow by 12% over the next five years. This growth is driven by the increasing reliance on technology in sales processes and the growing importance of customer experience in driving business success. By obtaining this certification, professionals can enhance their career prospects and stay ahead in the rapidly evolving IT sales industry.
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Executive | Developing and maintaining relationships with customers |
| Account Manager | Managing existing client accounts and upselling products/services |
| Business Development Manager | Identifying new business opportunities and partnerships |
| Customer Success Manager | Ensuring customer satisfaction and retention |