Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Enhance your communication skills with our Professional Certificate in Communication Skills for Administrative Assistants course. Dive into key topics essential for success in the dynamic digital landscape. Our practical approach includes real-world case studies and actionable insights to empower learners. Develop effective written and verbal communication strategies, master professional etiquette, and hone your interpersonal skills. Gain confidence in handling various communication challenges that arise in administrative roles. Elevate your career prospects and stand out as a valuable asset in any organization. Enroll today and take the first step towards becoming a communication expert in the administrative field.

Enhance your career as an administrative assistant with our Professional Certificate in Communication Skills program. Develop essential communication skills to excel in your role, including effective written and verbal communication, active listening, and professional etiquette. Learn how to communicate confidently with colleagues, clients, and supervisors, and master the art of clear and concise messaging. Our comprehensive curriculum covers email etiquette, phone communication, and interpersonal skills to help you navigate any workplace communication challenge. Join us and elevate your communication skills to stand out as a top administrative assistant in any organization.

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Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Course structure

• Effective Communication Strategies
• Business Writing Skills
• Email Etiquette
• Telephone Skills
• Meeting Management
• Conflict Resolution
• Time Management
• Presentation Skills
• Customer Service Excellence
• Stress Management

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

* The fee is payable in monthly, quarterly, half yearly instalments.

** You can avail 5% discount if you pay the full fee upfront in 1 instalment

This programme does not have any additional costs.

Professional Certificate in Communication Skills for Administrative Assistants

Are you looking to enhance your communication skills and excel in your role as an administrative assistant? The Professional Certificate in Communication Skills for Administrative Assistants is designed to equip you with the essential tools and techniques to effectively communicate in a professional setting.

● Learning Outcomes:

By completing this course, you will develop the ability to communicate clearly and concisely in various business contexts. You will learn how to effectively communicate with colleagues, superiors, and clients, improving your interpersonal skills and building strong professional relationships. Additionally, you will enhance your written communication skills, including drafting emails, reports, and other business documents with clarity and professionalism.

● Industry Relevance:

Communication skills are crucial for administrative assistants in any industry. Whether you work in a corporate office, a healthcare facility, or a non-profit organization, the ability to communicate effectively is essential for success in your role. This course is designed to address the specific communication challenges faced by administrative assistants and provide practical strategies for overcoming them.

● Unique Features:

One of the unique features of this course is its focus on practical application. You will have the opportunity to practice your communication skills through role-playing exercises, case studies, and real-world scenarios. This hands-on approach will help you develop confidence in your communication abilities and apply what you have learned in a practical setting.

Overall, the Professional Certificate in Communication Skills for Administrative Assistants is a valuable investment in your professional development. By honing your communication skills, you will not only enhance your performance as an administrative assistant but also increase your value to your organization.

In today's fast-paced business environment, effective communication skills are essential for administrative assistants to succeed in their roles. The 'Professional Certificate in Communication Skills for Administrative Assistants' is designed to equip professionals with the necessary skills to communicate effectively in various workplace scenarios. Industry demand statistics highlight the importance of strong communication skills for administrative assistants:
Statistic Percentage
Employers seeking candidates with strong communication skills 87%
Administrative assistant job postings requiring communication skills 65%
Salary increase for administrative assistants with excellent communication skills 15%
By completing this certificate program, administrative assistants can enhance their communication abilities, improve their job prospects, and potentially increase their earning potential. The program covers essential communication techniques, such as active listening, written communication, and interpersonal skills, to help professionals excel in their roles and contribute effectively to their organizations.

Career path

Career Roles Key Responsibilities
Administrative Assistant Managing office communications and scheduling
Executive Assistant Supporting senior management with communication tasks
Office Coordinator Coordinating administrative tasks and communication within the office
Receptionist Handling incoming calls and visitor communication
Office Manager Overseeing office communication strategies and protocols