Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Enhance your communication skills in the hospitality industry with our Professional Certificate in Communication skills for hospitality. This comprehensive course delves into key topics essential for success in the dynamic digital landscape. Through real-world case studies and a practical approach, learners gain actionable insights to effectively communicate with guests, colleagues, and stakeholders. Develop your ability to engage, persuade, and build relationships in the hospitality sector. Join us and unlock your potential to excel in this competitive industry. Elevate your career with the Professional Certificate in Communication skills for hospitality.
Enhance your career in the hospitality industry with our Professional Certificate in Communication Skills for Hospitality program. Develop essential communication skills to excel in customer service, team collaboration, and leadership roles. Learn effective verbal and non-verbal communication techniques, conflict resolution strategies, and cultural sensitivity to provide exceptional guest experiences. Our industry-focused curriculum is designed to meet the specific needs of hospitality professionals, equipping you with the tools to succeed in a fast-paced and customer-centric environment. Join us and elevate your communication skills to stand out in the competitive hospitality industry.
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Statistic | Percentage |
---|---|
Employers prioritizing communication skills | 85% |
Customers likely to return due to good communication | 70% |
Career Roles | Key Responsibilities |
---|---|
Guest Relations Manager | Manage guest inquiries and complaints, ensure guest satisfaction |
Event Coordinator | Plan and execute events, coordinate with vendors and clients |
Front Desk Supervisor | Oversee front desk operations, manage check-ins and check-outs |
Food and Beverage Manager | Manage food and beverage operations, ensure quality service |
Marketing Coordinator | Develop marketing strategies, promote hotel services |
Public Relations Specialist | Create and maintain positive public image, handle media relations |