Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Embark on a transformative journey with our Professional Certificate in Service Excellence in International Hospitality Business. This comprehensive course delves into key topics essential for success in the dynamic digital landscape of the hospitality industry. Through real-world case studies and a practical approach, learners gain actionable insights to excel in delivering exceptional service. From customer satisfaction to operational efficiency, this program equips individuals with the skills and knowledge needed to thrive in the competitive world of international hospitality. Join us and unlock your potential to become a leader in service excellence.
Embark on a transformative journey with our Professional Certificate in Service Excellence in International Hospitality Business program. Dive into the dynamic world of hospitality and gain essential skills to excel in a global setting. Learn the art of delivering exceptional service, mastering cultural nuances, and exceeding guest expectations. Our comprehensive curriculum covers customer relationship management, communication strategies, and industry best practices. Immerse yourself in real-world case studies and hands-on simulations to hone your expertise. Elevate your career prospects and unlock exciting opportunities in the thriving hospitality industry. Join us and become a sought-after professional in the realm of international hospitality service excellence.
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Statistic | Value |
---|---|
Contribution to UK economy | £100 billion |
Employment in hospitality sector | 3.2 million |
Career Roles | Key Responsibilities |
---|---|
Guest Relations Manager | Ensure exceptional guest experience and handle guest feedback |
Front Office Supervisor | Oversee front desk operations and staff training |
Food and Beverage Manager | Manage F&B outlets, menu planning, and quality control |
Event Coordinator | Plan and execute events, conferences, and banquets |
Revenue Manager | Maximize revenue through pricing strategies and inventory management |
Housekeeping Supervisor | Supervise housekeeping staff and maintain cleanliness standards |