Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Enhance your sales skills with our Advanced Certification in Active Listening in Sales course. Dive deep into the art of active listening, understanding customer needs, and building strong relationships. Learn how to effectively communicate, ask the right questions, and provide tailored solutions. Gain actionable insights to navigate the digital landscape and stand out in a competitive market. Empower yourself with practical techniques to close deals, increase customer satisfaction, and drive revenue. Elevate your sales performance and achieve success with our comprehensive program. Enroll now and become a master in active listening to excel in the dynamic world of sales.
Enhance your sales skills with our Advanced Certification in Active Listening in Sales program. Learn how to truly understand your customers' needs and build stronger relationships through effective communication. Our comprehensive course covers advanced listening techniques, empathy development, and conflict resolution strategies. Gain a competitive edge in the sales industry by mastering the art of active listening. Our expert instructors will guide you through real-world scenarios and provide personalized feedback to help you excel. Elevate your sales performance and increase customer satisfaction with our cutting-edge certification program. Enroll today and take your sales career to the next level!
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Active Listening Techniques• Building Rapport with Customers
• Questioning Skills
• Empathy in Sales
• Overcoming Objections
• Nonverbal Communication
• Handling Difficult Customers
• Negotiation Skills
• Closing Techniques
• Follow-Up Strategies
Are you looking to enhance your sales skills and improve your ability to connect with customers on a deeper level? The Advanced Certification in Active Listening in Sales course is designed to help you do just that.
By completing this course, you will develop advanced active listening techniques that will enable you to truly understand your customers' needs and concerns. You will learn how to ask the right questions, interpret non-verbal cues, and provide tailored solutions that meet your customers' specific requirements.
This course is highly relevant to professionals working in sales, as active listening is a crucial skill for building trust and rapport with customers. By mastering the art of active listening, you will be able to establish stronger relationships with clients, leading to increased sales and customer satisfaction.
One of the unique features of this course is its focus on practical application. You will have the opportunity to practice your active listening skills in real-life sales scenarios, receiving feedback from experienced sales professionals to help you improve.
Upon completion of the Advanced Certification in Active Listening in Sales course, you will not only have a deeper understanding of your customers' needs but also the ability to communicate more effectively and persuasively. This certification will set you apart in the competitive sales industry and open up new opportunities for career advancement.
By completing this course, you will develop advanced active listening techniques that will enable you to truly understand your customers' needs and concerns. You will learn how to ask the right questions, interpret non-verbal cues, and provide tailored solutions that meet your customers' specific requirements.
This course is highly relevant to professionals working in sales, as active listening is a crucial skill for building trust and rapport with customers. By mastering the art of active listening, you will be able to establish stronger relationships with clients, leading to increased sales and customer satisfaction.
One of the unique features of this course is its focus on practical application. You will have the opportunity to practice your active listening skills in real-life sales scenarios, receiving feedback from experienced sales professionals to help you improve.
Upon completion of the Advanced Certification in Active Listening in Sales course, you will not only have a deeper understanding of your customers' needs but also the ability to communicate more effectively and persuasively. This certification will set you apart in the competitive sales industry and open up new opportunities for career advancement.
Advanced Certification in Active Listening in Sales is essential in today's competitive market as it equips sales professionals with the necessary skills to truly understand and connect with customers, leading to increased sales and customer satisfaction.
According to a recent survey by SalesForce, 85% of customers say that they are more likely to make a purchase when a salesperson actively listens to their needs and preferences.
| Statistic | Demand |
|---|---|
| Jobs in sales are projected to grow by 5% over the next decade | High |
| Sales professionals with active listening skills earn on average 20% more than those without | High |
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Representative | Developing relationships with clients and actively listening to their needs |
| Account Manager | Maintaining and growing existing client accounts through active listening and understanding their goals |
| Business Development Manager | Identifying new business opportunities by actively listening to market trends and client feedback |
| Customer Success Manager | Ensuring customer satisfaction by actively listening to their concerns and providing solutions |
| Sales Manager | Coaching sales team members on active listening techniques to improve client relationships |