Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Empower yourself with our Executive Certification in Managing Difficult Conversations in Sales course. Learn essential skills to navigate challenging sales discussions with confidence and finesse. Key topics include effective communication strategies, conflict resolution techniques, and negotiation tactics. Gain actionable insights to enhance your sales performance and build stronger client relationships in today's competitive digital landscape. Elevate your leadership skills and drive business success by mastering the art of managing difficult conversations. Enroll now and take your sales career to the next level!

Enhance your sales leadership skills with our Executive Certification in Managing Difficult Conversations in Sales program. Learn proven strategies to navigate challenging discussions, build rapport, and close deals effectively. Our expert instructors will guide you through real-world scenarios, providing practical tools and techniques to handle objections with confidence. Gain a competitive edge in the market by mastering negotiation tactics and communication strategies tailored for sales professionals. Elevate your career and drive revenue growth by enrolling in this comprehensive certification program today. Take the first step towards becoming a successful sales executive who can handle any conversation with ease.

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Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Course structure

• Unit 1: Understanding Difficult Conversations
• Unit 2: Identifying Common Sales Challenges
• Unit 3: Strategies for Effective Communication
• Unit 4: Building Rapport and Trust
• Unit 5: Handling Objections and Rejections
• Unit 6: Negotiation Techniques
• Unit 7: Managing Emotions in Sales Conversations
• Unit 8: Closing Deals and Follow-up
• Unit 9: Role-playing and Practice Scenarios
• Unit 10: Feedback and Continuous Improvement.

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Are you ready to take your sales skills to the next level? Look no further than our Executive Certification in Managing Difficult Conversations in Sales course. This comprehensive program is designed to equip sales professionals with the tools and techniques needed to navigate challenging conversations with confidence and finesse.
Upon completion of this course, participants can expect to enhance their communication skills, build stronger relationships with clients, and ultimately drive better results in their sales efforts. Through a combination of theoretical knowledge and practical exercises, students will learn how to identify and address common obstacles in sales conversations, such as objections, misunderstandings, and conflicts.
The Executive Certification in Managing Difficult Conversations in Sales is highly relevant to professionals working in industries where effective communication is key to success, such as retail, real estate, and consulting. Whether you are a seasoned sales executive or just starting out in your career, this course will provide you with valuable insights and strategies to excel in your role.
One of the unique features of this program is its focus on real-world scenarios and case studies. By analyzing and role-playing various sales situations, participants will gain practical experience in handling difficult conversations and honing their negotiation skills. Additionally, our expert instructors bring years of industry experience to the table, offering valuable insights and personalized feedback to help students succeed.
Don't miss this opportunity to elevate your sales game and stand out in a competitive market. Enroll in our Executive Certification in Managing Difficult Conversations in Sales course today and take the first step towards becoming a top-performing sales professional.

Executive Certification in Managing Difficult Conversations in Sales

In today's competitive sales environment, the ability to navigate challenging conversations with clients is crucial for success. The Executive Certification in Managing Difficult Conversations in Sales equips professionals with the skills and strategies needed to handle tough situations effectively, ultimately leading to increased sales and customer satisfaction.

According to a recent survey by the Chartered Institute of Marketing, 78% of sales professionals in the UK believe that managing difficult conversations is a key skill for career advancement. With the demand for sales professionals expected to grow by 7% over the next decade, mastering the art of handling difficult conversations is essential for staying ahead in the industry.

Investing in this certification not only enhances individual performance but also contributes to the overall success of sales teams and organisations in the competitive market landscape.

Career path

Career Roles Key Responsibilities
Sales Manager Lead sales team, set targets, analyze sales data
Account Executive Manage client accounts, negotiate contracts
Business Development Manager Identify new business opportunities, build relationships
Sales Representative Cold calling, meeting sales targets, customer service
Sales Director Develop sales strategies, oversee sales team