In the competitive fashion industry, building and maintaining strong relationships with customers is crucial for success. The Professional Certificate in Strategic Customer Relationship Management in Fashion is essential for professionals looking to excel in this field.
Industry demand statistics highlight the importance of this certification:
Statistic |
Value |
Percentage of UK consumers who value personalized shopping experiences |
73% |
Annual revenue lost by UK businesses due to poor customer service |
£37 billion |
Percentage of UK consumers who are more likely to make a purchase after a positive customer experience |
86% |
With 73% of UK consumers valuing personalized shopping experiences and 86% more likely to make a purchase after a positive customer experience, it is clear that strategic customer relationship management is essential in the fashion industry. By obtaining this certification, professionals can enhance their skills and knowledge to effectively engage with customers, drive sales, and ultimately, succeed in the competitive fashion market.