Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Empower yourself with the Certified Professional in Managing Difficult Conversations in Sales course. Learn essential skills to navigate challenging interactions in the sales process. Key topics include conflict resolution, negotiation tactics, and communication strategies. Gain actionable insights to build rapport, handle objections, and close deals effectively. Stay ahead in the digital landscape with techniques to engage clients virtually and overcome objections online. Elevate your sales performance and boost your career with this comprehensive course. Enroll now to master the art of managing difficult conversations and drive success in sales.
Master the art of navigating challenging conversations in sales with our Certified Professional in Managing Difficult Conversations program. Learn proven strategies to handle objections, negotiate effectively, and build strong client relationships. Our comprehensive course covers communication techniques, conflict resolution, and emotional intelligence to help you excel in sales. Gain the skills and confidence to address tough situations with ease and professionalism. Elevate your sales performance and stand out in a competitive market. Enroll now to become a Certified Professional in Managing Difficult Conversations in Sales and take your career to the next level.
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Introduction to Difficult Conversations in Sales• Understanding Communication Styles
• Building Rapport with Customers
• Active Listening Techniques
• Managing Emotions in Sales Conversations
• Negotiation Strategies
• Overcoming Objections
• Closing Techniques
• Follow-up and Relationship Building
• Handling Difficult Customers
Are you ready to enhance your sales skills and become a Certified Professional in Managing Difficult Conversations in Sales? This course is designed to equip you with the necessary tools and techniques to navigate challenging conversations with confidence and finesse.
Upon completion of this course, you will be able to effectively manage difficult conversations in sales, build stronger relationships with clients, and ultimately drive better results for your organization. You will learn how to identify and address common obstacles in sales conversations, such as objections, misunderstandings, and conflicts.
The Certified Professional in Managing Difficult Conversations in Sales course is highly relevant to professionals in the sales industry who regularly engage in client interactions. Whether you are a sales representative, account manager, or business development executive, mastering the art of managing difficult conversations is essential for success in today's competitive market.
One of the unique features of this course is its focus on practical application. Through interactive case studies, role-playing exercises, and real-world scenarios, you will have the opportunity to practice your newfound skills in a safe and supportive environment. This hands-on approach will help you build confidence and proficiency in managing difficult conversations in sales.
Join us on this transformative journey and become a Certified Professional in Managing Difficult Conversations in Sales. Elevate your sales performance, build stronger client relationships, and achieve your professional goals with this comprehensive and practical course.
Upon completion of this course, you will be able to effectively manage difficult conversations in sales, build stronger relationships with clients, and ultimately drive better results for your organization. You will learn how to identify and address common obstacles in sales conversations, such as objections, misunderstandings, and conflicts.
The Certified Professional in Managing Difficult Conversations in Sales course is highly relevant to professionals in the sales industry who regularly engage in client interactions. Whether you are a sales representative, account manager, or business development executive, mastering the art of managing difficult conversations is essential for success in today's competitive market.
One of the unique features of this course is its focus on practical application. Through interactive case studies, role-playing exercises, and real-world scenarios, you will have the opportunity to practice your newfound skills in a safe and supportive environment. This hands-on approach will help you build confidence and proficiency in managing difficult conversations in sales.
Join us on this transformative journey and become a Certified Professional in Managing Difficult Conversations in Sales. Elevate your sales performance, build stronger client relationships, and achieve your professional goals with this comprehensive and practical course.
Why Certified Professional in Managing Difficult Conversations in Sales is Required
In the competitive sales industry, the ability to navigate challenging conversations with clients is crucial for success. The Certified Professional in Managing Difficult Conversations in Sales course equips professionals with the necessary skills to handle tough situations effectively, leading to improved client relationships and increased sales.
| Industry Demand | Statistic |
|---|---|
| Sales | According to the Office for National Statistics, sales roles in the UK are projected to grow by 7% over the next decade. |
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Manager | Leading sales team, setting targets, and managing difficult conversations with clients |
| Account Executive | Building relationships with clients, negotiating deals, and handling objections |
| Business Development Manager | Identifying new business opportunities, pitching products/services, and resolving conflicts |
| Sales Representative | Prospecting leads, making sales calls, and addressing customer concerns |