Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Enhance your sales skills with our Certified Professional in Active Listening in Sales course. Learn the art of active listening to build rapport, understand customer needs, and close deals effectively. Explore key topics such as empathetic communication, non-verbal cues, and overcoming objections. Gain actionable insights to navigate the digital landscape and drive sales success. Empower yourself with practical techniques to engage customers, build trust, and drive revenue. Elevate your sales performance and stand out in a competitive market. Enroll now and become a certified expert in active listening to excel in sales.
Enhance your sales skills with our Certified Professional in Active Listening in Sales program. Learn how to truly understand your customers' needs and build stronger relationships through effective listening techniques. Our comprehensive course covers the importance of active listening in the sales process, strategies for improving communication, and practical exercises to hone your skills. Gain a competitive edge in the market by mastering the art of active listening and watch your sales soar. Join us and become a certified professional in active listening, setting yourself apart as a top performer in the sales industry. Enroll now and start your journey to sales success!
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Active Listening Techniques• Building Rapport with Customers
• Nonverbal Communication Skills
• Asking Powerful Questions
• Handling Objections
• Closing Techniques
• Empathy in Sales
• Conflict Resolution Skills
• Building Trust with Customers
• Effective Communication Strategies
Key Facts about Certified Professional in Active Listening in Sales Course
Learning Outcomes:
Upon completion of the Certified Professional in Active Listening in Sales course, participants will gain a deep understanding of the importance of active listening in the sales process. They will develop essential skills to effectively engage with customers, build rapport, and uncover their needs through active listening techniques. Participants will also learn how to overcome common barriers to effective communication and improve their overall sales performance.
Industry Relevance:
This course is highly relevant for sales professionals looking to enhance their communication skills and increase their sales effectiveness. Active listening is a crucial skill in sales as it helps build trust with customers, understand their needs, and ultimately close more deals. Employers in various industries value sales professionals who can actively listen to customers and provide tailored solutions to meet their needs.
Unique Features:
The Certified Professional in Active Listening in Sales course stands out for its practical approach to learning. Participants will engage in hands-on activities, role-playing exercises, and real-life case studies to apply active listening techniques in a sales context. The course also offers personalized feedback and coaching to help participants improve their active listening skills. Additionally, participants will receive a certification upon successful completion of the course, demonstrating their expertise in active listening in sales.
Certified Professional in Active Listening in Sales is essential in today's competitive market as it equips sales professionals with the necessary skills to truly understand and connect with customers. Active listening helps build trust, improve communication, and ultimately increase sales conversions. According to a survey by Sales Hacker, 85% of sales professionals believe that active listening is crucial for sales success.
| Statistic | Demand |
|---|---|
| Jobs in sales | Projected to grow by 7% over the next decade (Bureau of Labor Statistics) |
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Representative | Actively listen to customer needs and provide tailored solutions |
| Account Manager | Maintain relationships with existing clients through effective listening |
| Business Development Manager | Identify new opportunities by listening to market trends and customer feedback |
| Sales Trainer | Teach active listening techniques to sales teams for improved performance |
| Customer Success Manager | Ensure customer satisfaction by actively listening to concerns and addressing them |