With the tourism industry contributing £145.9 billion to the UK economy in 2019, there is a growing demand for professionals with expertise in service quality management. The Professional Certificate in Tourism Service Quality Management is essential for individuals looking to excel in this competitive industry.
Industry Demand Statistics |
Numbers |
Number of tourists visiting the UK in 2019 |
39.9 million |
Percentage of tourists who value service quality |
85% |
Projected growth in tourism jobs by 2025 |
11% |
Annual revenue generated by tourism businesses |
£70 billion |
By obtaining this certificate, professionals can enhance their skills in managing customer expectations, improving service delivery, and ensuring customer satisfaction. This qualification is crucial for individuals seeking to advance their careers in the dynamic and competitive tourism industry.