The Professional Certificate in Understanding the Psychology of Workplace Violence in Healthcare is essential due to the increasing prevalence of violent incidents in healthcare settings. According to the NHS Staff Survey 2020, 15% of NHS staff in England reported experiencing physical violence from patients, their relatives, or the public in the past 12 months. This highlights the urgent need for healthcare professionals to be equipped with the knowledge and skills to understand and prevent workplace violence.
The following statistics further emphasize the demand for this certificate:
Statistic |
Percentage |
Healthcare workers who feel unsafe at work |
25% |
Incidents of verbal abuse reported by NHS staff |
40% |
Cost of violence against NHS staff per year |
£69 million |
By completing this certificate, healthcare professionals can gain a deeper understanding of the psychological factors contributing to workplace violence and learn effective strategies to prevent and manage such incidents. This not only ensures the safety and well-being of healthcare workers but also enhances the quality of patient care.