Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Statistic | Value |
---|---|
Percentage of UK consumers willing to pay for subscription services | 67% |
Impact of customer journey mapping on customer retention | Up to 50% increase |
Percentage of UK businesses investing in customer journey mapping | 82% |
Role | Key Responsibilities |
---|---|
Customer Journey Analyst | Analyze customer behavior and interactions at each touchpoint. |
Subscription Business Strategist | Develop strategies to optimize subscription business models. |
Customer Experience Manager | Ensure seamless customer experience throughout the subscription journey. |
Product Manager | Oversee product development and enhancements based on customer journey insights. |
Marketing Specialist | Create targeted marketing campaigns aligned with customer journey mapping. |
Data Analyst | Collect and analyze data to identify trends and opportunities for improvement. |
Customer Success Manager | Ensure customer satisfaction and retention through personalized interactions. |