The Professional Certificate in Tourism Business Quality Management is essential in the UK tourism industry to ensure high standards of service and customer satisfaction. According to recent industry demand statistics, there is a growing need for professionals with expertise in quality management to maintain competitiveness and meet customer expectations.
Statistic |
Value |
Annual revenue of UK tourism industry |
£106 billion |
Percentage of UK GDP contributed by tourism |
9% |
Number of jobs supported by UK tourism industry |
2.6 million |
Number of international tourist arrivals in the UK |
39.2 million |
With such significant contributions to the economy and employment, it is crucial for tourism businesses to prioritize quality management to attract and retain customers. The Professional Certificate in Tourism Business Quality Management equips professionals with the necessary skills and knowledge to ensure high standards of service delivery, enhance customer satisfaction, and drive business growth in the competitive tourism industry.