The Professional Certificate in Tourism Event Customer Experience is essential in the UK tourism industry due to the increasing demand for high-quality customer service in events and attractions. According to the Office for National Statistics, the tourism industry in the UK contributed £146.9 billion to the economy in 2019, with events and attractions playing a significant role in attracting visitors.
The table below highlights the industry demand statistics for professionals with expertise in tourism event customer experience:
Statistic |
Value |
Number of tourism events in the UK |
over 1.3 million annually |
Percentage of tourists who value customer experience |
85% |
Projected growth in tourism event industry jobs |
10% by 2025 |
With the industry's rapid growth and emphasis on customer satisfaction, professionals with specialized training in tourism event customer experience are in high demand to ensure the success and competitiveness of events and attractions in the UK.