The Professional Certificate in Tourism Industry Employee Training and Development is essential in the UK due to the increasing demand for skilled professionals in the tourism sector. According to the Office for National Statistics, the tourism industry contributed £146.9 billion to the UK economy in 2019, supporting over 3.1 million jobs. With the industry expected to grow further in the coming years, there is a need for well-trained employees who can provide high-quality services to meet the demands of domestic and international tourists.
The following statistics highlight the importance of investing in employee training and development in the tourism industry:
Statistic |
Value |
Total number of tourism businesses in the UK |
~200,000 |
Projected growth rate of the UK tourism industry |
3.8% annually |
Percentage of tourists who value excellent customer service |
85% |
By obtaining a Professional Certificate in Tourism Industry Employee Training and Development, individuals can enhance their skills and knowledge to excel in this competitive industry, ultimately contributing to the growth and success of the UK tourism sector.