The Professional Certificate in Tourism Industry Quality Assurance is essential in the UK due to the increasing demand for high-quality services in the tourism sector. According to the Office for National Statistics, the tourism industry contributed £146.9 billion to the UK economy in 2019, supporting over 3.1 million jobs. With such a significant impact, ensuring quality assurance is crucial for maintaining customer satisfaction and loyalty.
Here are some industry demand statistics that highlight the need for professionals with expertise in quality assurance:
Statistic |
Value |
Percentage of tourists who prioritize quality |
85% |
Number of complaints related to service quality in 2020 |
10,000 |
Annual revenue lost due to poor quality |
£2.5 billion |
By obtaining a Professional Certificate in Tourism Industry Quality Assurance, individuals can enhance their skills and knowledge to meet the industry's demand for excellence, ultimately contributing to the growth and success of the tourism sector in the UK.