The Professional Certificate in Tourism Industry Quality Management is essential in the UK due to the increasing demand for high-quality services in the tourism sector. According to the Office for National Statistics, the tourism industry contributed £146.9 billion to the UK economy in 2019, with a total of 1.7 million jobs supported by the sector. With such a significant impact on the economy, it is crucial for businesses in the tourism industry to maintain high standards of quality to attract and retain customers.
The following statistics highlight the importance of quality management in the tourism industry:
Statistic |
Value |
Total revenue generated by the UK tourism industry |
£146.9 billion |
Number of jobs supported by the tourism sector |
1.7 million |
Percentage of international visitors satisfied with their UK experience |
89% |
By obtaining a Professional Certificate in Tourism Industry Quality Management, professionals in the tourism sector can enhance their skills and knowledge to ensure that their businesses meet and exceed customer expectations. This qualification is crucial for maintaining a competitive edge in the industry and driving continued growth and success.