With the tourism and hospitality industry being a significant contributor to the UK economy, there is a growing demand for professionals who can provide exceptional service quality to meet the needs of both domestic and international tourists. According to the Office for National Statistics, the tourism industry contributed £146.9 billion to the UK economy in 2019, supporting over 3.1 million jobs.
Statistic |
Value |
Number of international tourists in the UK in 2019 |
39.9 million |
Number of domestic overnight trips in the UK in 2019 |
100.6 million |
Revenue generated by the UK hospitality industry in 2019 |
£102 billion |
By obtaining a Professional Certificate in Tourism and Hospitality Service Quality, individuals can enhance their skills and knowledge in providing exceptional customer service, managing guest experiences, and ensuring customer satisfaction. This certification is essential for professionals looking to advance their careers in the tourism and hospitality industry and meet the increasing demands of the market.