Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Embark on a transformative journey with our Level 2 Diploma in Public Services and Operational Delivery. This comprehensive course covers essential topics such as public service operations, communication strategies, and crisis management. Gain actionable insights to navigate the dynamic digital landscape and excel in the ever-evolving public sector. Empower yourself with practical skills and knowledge to make a meaningful impact in the community. Join us and unlock your potential to lead and serve effectively in the public services sector.

Embark on a dynamic career path with our Level 2 Diploma in Public Services and Operational Delivery. This comprehensive program equips students with essential skills in public service operations, leadership, and communication. Dive into real-world scenarios, gaining hands-on experience in emergency response, security, and community engagement. Our expert instructors provide personalized guidance, ensuring you excel in this fast-paced industry. Whether you aspire to work in law enforcement, emergency services, or government agencies, this diploma opens doors to a rewarding future. Join us and become a vital asset in serving and protecting your community.

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Course structure

• Introduction to Public Services • Communication in Public Services • Teamwork in Public Services • Health and Fitness for Public Services • Equality and Diversity in Public Services • Citizenship and Government in Public Services • Crime and its Effects on Society • Emergency Planning and Response • Leadership in Public Services • Problem Solving in Public Services

Duration

The programme is available in two duration modes:

6 months

9 months

Course fee

The fee for the programme is as follows:

6 months: GBP £1200

9 months: GBP £800

* The fee is payable in monthly, quarterly, half yearly instalments.

** You can avail 5% discount if you pay the full fee upfront in 1 instalment

This programme does not have any additional costs.

Payment plans

Fast-track: 6 months

● Payment option (a): GBP £400 x 3 monthly instalments
● Payment option (b): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
   Total fee: GBP £1200

Standard mode: 9 months

● Payment option (c): GBP £160 x 5 monthly instalments
● Payment option (d): GBP £400 x 2 quarterly instalments
● Payment option (e): GBP £760 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
   Total fee: GBP £800

The Level 2 Diploma in Public Services and Operational Delivery is a comprehensive program designed to equip students with the necessary skills and knowledge to pursue a career in the public services sector.
Key learning outcomes of this course include understanding the principles of public service delivery, developing effective communication and teamwork skills, and gaining an insight into the various roles within the public services industry.
This diploma is highly relevant to the industry as it provides students with a solid foundation in public service operations, policies, and procedures. Graduates of this program are well-prepared to enter roles in areas such as emergency services, local government, and the civil service.
One of the unique features of this course is its focus on operational delivery, which sets it apart from other public services programs. Students will learn how to effectively plan, implement, and evaluate public service operations, ensuring they are equipped to handle the challenges of working in this dynamic sector.
Overall, the Level 2 Diploma in Public Services and Operational Delivery is an excellent choice for individuals looking to kickstart their career in the public services industry. With its industry-relevant curriculum and focus on operational delivery, graduates of this program are well-positioned for success in a variety of public service roles.

The Level 2 Diploma in Public Services and Operational Delivery is essential for individuals looking to pursue a career in the public services sector. This qualification provides students with the necessary knowledge and skills to work effectively in roles such as administrative support, customer service, and operational delivery within various public service organizations. According to the Office for National Statistics, the demand for public service and operational delivery professionals is expected to increase by 5% over the next five years. This growth is driven by the ongoing need for efficient and effective public services, as well as the increasing complexity of operational delivery processes in the public sector. Completing the Level 2 Diploma in Public Services and Operational Delivery not only enhances job prospects but also equips individuals with the practical skills and knowledge required to excel in this dynamic and rewarding field.

Career path

Career Roles Key Responsibilities
Police Officer Maintain law and order, investigate crimes, and protect the public.
Firefighter Respond to emergencies, extinguish fires, and rescue people in danger.
Paramedic Provide emergency medical care, transport patients to hospitals, and save lives.
Border Force Officer Protect the UK border, enforce immigration laws, and prevent illegal activities.
Prison Officer Supervise inmates, maintain security in prisons, and facilitate rehabilitation programs.