Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Enhance your sales skills with our Professional Certificate in Sales Ethics and Customer Relationships. This course delves into key topics such as ethical selling practices, building trust with customers, and navigating customer relationships in the digital age. Gain actionable insights to excel in the ever-evolving digital landscape, including strategies for effective communication, handling objections, and fostering long-term customer loyalty. Empower yourself with the knowledge and skills needed to succeed in sales while upholding ethical standards and creating meaningful relationships with customers. Enroll today to take your sales career to the next level!
Enhance your sales skills with our Professional Certificate in Sales Ethics and Customer Relationships program. Learn how to build trust, establish long-lasting relationships, and navigate ethical dilemmas in the sales process. Our comprehensive curriculum covers topics such as ethical decision-making, customer communication, and conflict resolution. Gain a competitive edge in the market by mastering the art of ethical selling and providing exceptional customer service. Join us and become a sales professional who not only meets targets but also upholds the highest standards of integrity and professionalism. Elevate your career with our industry-recognized certificate today!
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Sales Ethics• Building Customer Relationships
• Communication Skills
• Conflict Resolution
• Negotiation Techniques
• Customer Service Excellence
• Sales Strategies
• Ethical Decision Making
• Customer Retention
• Sales Leadership
The Professional Certificate in Sales Ethics and Customer Relationships is a comprehensive program designed to equip individuals with the essential skills and knowledge needed to excel in the field of sales.
Key learning outcomes of this course include understanding the importance of ethical behavior in sales, developing strong customer relationships, and implementing effective sales strategies.
This course is highly relevant to professionals working in sales, marketing, customer service, and business development.
One of the unique features of this program is its focus on the ethical aspects of sales, ensuring that students are equipped to navigate complex ethical dilemmas in the sales process.
Upon completion of the Professional Certificate in Sales Ethics and Customer Relationships, graduates will have the tools and expertise to build trust with customers, increase sales performance, and uphold ethical standards in their professional practice.
Enroll in this course today to take your sales career to the next level and make a positive impact on your organization's bottom line.
Key learning outcomes of this course include understanding the importance of ethical behavior in sales, developing strong customer relationships, and implementing effective sales strategies.
This course is highly relevant to professionals working in sales, marketing, customer service, and business development.
One of the unique features of this program is its focus on the ethical aspects of sales, ensuring that students are equipped to navigate complex ethical dilemmas in the sales process.
Upon completion of the Professional Certificate in Sales Ethics and Customer Relationships, graduates will have the tools and expertise to build trust with customers, increase sales performance, and uphold ethical standards in their professional practice.
Enroll in this course today to take your sales career to the next level and make a positive impact on your organization's bottom line.
Sales professionals are required to navigate complex ethical dilemmas and build strong customer relationships in today's competitive business environment. The Professional Certificate in Sales Ethics and Customer Relationships equips individuals with the necessary skills and knowledge to handle ethical challenges, maintain trust with customers, and ultimately drive sales success.
According to a study by the Chartered Institute of Marketing, 87% of consumers are more likely to trust a company that they believe acts ethically. This highlights the importance of sales professionals understanding and adhering to ethical standards in their interactions with customers.
Furthermore, the Institute of Sales Management reports that jobs in sales and customer relationship management are projected to grow by 5% over the next decade, creating a demand for professionals with specialized skills in sales ethics and customer relationships. By obtaining this certification, individuals can enhance their career prospects and contribute to the ethical practices within their organizations.
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Manager | Develop sales strategies, manage sales team, analyze sales data |
| Customer Service Representative | Handle customer inquiries, resolve complaints, provide product information |
| Account Executive | Build relationships with clients, negotiate contracts, meet sales targets |
| Business Development Manager | Identify new business opportunities, develop partnerships, create sales strategies |