The 'Professional Certificate in Digital Innovation in Hotel Operations' is essential in the hospitality industry due to the increasing demand for digital transformation and innovation in hotel operations. According to a recent survey by the UK Hospitality Sector, 85% of hotel guests expect hotels to offer digital check-in and check-out options, while 70% prefer to use mobile apps for room service and other hotel amenities. This highlights the need for hotel staff to be equipped with the necessary skills and knowledge to implement digital solutions effectively.
The table below illustrates the industry demand statistics for digital innovation in hotel operations:
Statistic |
Percentage |
Guests expecting digital check-in/out |
85% |
Guests preferring mobile apps for services |
70% |
By completing the 'Professional Certificate in Digital Innovation in Hotel Operations', professionals in the hospitality industry can stay ahead of the curve and meet the evolving needs of tech-savvy guests, ultimately enhancing the overall guest experience and driving business growth.