Assessment mode Assignments or Quiz
Tutor support available
International Students can apply Students from over 90 countries
Flexible study Study anytime, from anywhere

Overview

Enhance your verbal communication skills with our Professional Certificate in Verbal Communication in Active Listening course. Dive into key topics and real-world case studies to develop actionable insights that will empower you in today's dynamic digital landscape. Learn how to actively listen, engage effectively, and communicate with confidence. This practical approach will equip you with the tools to succeed in any professional setting. Join us and take your communication skills to the next level!

Enhance your communication skills with our Professional Certificate in Verbal Communication in Active Listening program. Learn the art of active listening and improve your ability to engage effectively in conversations. Develop essential verbal communication techniques to build rapport, understand others' perspectives, and convey your message clearly. Our comprehensive curriculum covers key topics such as nonverbal cues, empathy, and conflict resolution. Through interactive exercises and real-world scenarios, you will hone your listening skills and become a more effective communicator in both personal and professional settings. Join us and take your communication skills to the next level!
Get free information

Entry requirements

The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.

Course structure

• Introduction to Active Listening
• The Importance of Nonverbal Communication
• Building Rapport with Others
• Empathy and Understanding in Communication
• Overcoming Barriers to Active Listening
• Practicing Reflective Listening
• Enhancing Listening Skills in Group Settings
• Conflict Resolution through Active Listening
• Applying Active Listening in Professional Settings
• Developing a Personal Action Plan for Active Listening

Duration

The programme is available in two duration modes:

Fast track - 1 month

Standard mode - 2 months

Course fee

The fee for the programme is as follows:

Fast track - 1 month: £140

Standard mode - 2 months: £90

Professional Certificate in Verbal Communication in Active Listening

Are you looking to enhance your communication skills and become a more effective listener in both personal and professional settings? The Professional Certificate in Verbal Communication in Active Listening is designed to help you achieve just that. This course focuses on developing your verbal communication skills and honing your active listening abilities to improve your overall communication effectiveness.

Key Learning Outcomes:

● Understand the importance of active listening in effective communication
● Develop strategies to improve your listening skills
● Enhance your verbal communication skills
● Learn how to effectively communicate with different types of personalities
● Practice active listening in various scenarios

Industry Relevance:

The ability to communicate effectively and actively listen is crucial in almost every industry. Whether you are in sales, customer service, management, or any other profession that requires interaction with others, the skills taught in this course will be invaluable. Employers are always looking for individuals who can communicate clearly and listen actively, making this certificate highly relevant in today's job market.

Unique Features:

● Interactive online modules that allow you to learn at your own pace
● Real-life scenarios and case studies to apply your learning
● Expert instructors with years of experience in communication and active listening
● Practical exercises to help you practice and improve your skills
● Certificate of completion to showcase your newfound abilities

Enroll in the Professional Certificate in Verbal Communication in Active Listening today and take the first step towards becoming a more effective communicator and listener.

In today's fast-paced business environment, effective communication skills are essential for success. The Professional Certificate in Verbal Communication in Active Listening is a valuable qualification that is in high demand across various industries in the UK. According to a recent survey by the Confederation of British Industry (CBI), 73% of employers believe that communication skills are one of the most important qualities they look for in potential employees. Additionally, a study by the UK Commission for Employment and Skills found that 56% of employers are dissatisfied with the communication skills of young job applicants. To highlight the industry demand for professionals with strong verbal communication and active listening skills, the following statistics are provided:
Industry Demand for Communication Skills
Finance 85%
Healthcare 78%
Technology 92%
Retail 65%
By obtaining a Professional Certificate in Verbal Communication in Active Listening, individuals can enhance their employability and advance their careers in a competitive job market.

Career path

Career Roles Key Responsibilities
Customer Service Representative Listen actively to customer concerns and provide appropriate solutions
Therapist/Counselor Engage in active listening during therapy sessions to understand clients' emotions and thoughts
Sales Representative Listen attentively to customer needs and offer suitable products or services
Human Resources Specialist Practice active listening during employee relations meetings and conflict resolution
Teacher/Educator Use active listening skills to understand students' learning needs and provide effective instruction
Manager/Supervisor Listen actively to team members' feedback and concerns to improve work processes