The Professional Certificate in Problem-Solving Techniques for Tourism and Hospitality Customer Experience is essential in the UK due to the increasing demand for skilled professionals in the tourism and hospitality industry. According to the Office for National Statistics, the tourism sector contributed £106 billion to the UK economy in 2019, with a total of 1.7 million jobs supported by the industry.
To excel in this competitive field, professionals need to possess problem-solving skills to effectively address customer issues and enhance their overall experience. The table below highlights the industry demand for professionals with problem-solving skills in the UK:
Year |
Number of Job Openings |
2020 |
12,000 |
2021 |
15,000 |
2022 |
18,000 |
By completing the Professional Certificate in Problem-Solving Techniques for Tourism and Hospitality Customer Experience, individuals can enhance their employability and meet the growing demand for skilled professionals in the industry.