Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Equip yourself with the essential skills to navigate challenging conversations in the sales industry with our Professional Certificate in Managing Difficult Conversations in Sales. This course delves into key topics such as conflict resolution, negotiation strategies, and effective communication techniques. Gain actionable insights to build rapport, handle objections, and close deals confidently in the ever-evolving digital landscape. Learn from industry experts and enhance your ability to overcome obstacles, build trust, and drive successful outcomes. Elevate your sales performance and master the art of managing difficult conversations with our comprehensive and practical course.
Master the art of navigating challenging conversations in sales with our Professional Certificate in Managing Difficult Conversations in Sales program. Learn effective communication strategies, conflict resolution techniques, and negotiation skills to handle tough situations with confidence and professionalism. Our expert instructors will guide you through real-world scenarios, providing practical insights and tools to enhance your sales performance. Whether you're a seasoned sales professional or just starting out, this program will equip you with the skills needed to overcome objections, build rapport, and close deals successfully. Elevate your sales game and stand out in a competitive market with this essential certificate.
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Introduction to Difficult Conversations in Sales• Understanding Communication Styles
• Building Rapport and Trust
• Active Listening Techniques
• Managing Emotions
• Negotiation Strategies
• Overcoming Objections
• Closing Techniques
• Follow-Up and Relationship Building
• Handling Difficult Customers
Are you ready to enhance your sales skills and navigate challenging conversations with confidence? The Professional Certificate in Managing Difficult Conversations in Sales is designed to equip you with the necessary tools and strategies to effectively handle tough situations in the sales process.
Upon completion of this course, you will be able to identify and address common obstacles that arise during sales conversations, such as objections, rejections, and misunderstandings. You will also learn how to build rapport, establish trust, and maintain a positive relationship with clients, even in difficult circumstances.
This course is highly relevant to professionals working in sales, business development, account management, and customer service. Whether you are a seasoned salesperson looking to sharpen your skills or a newcomer to the field seeking to gain a competitive edge, this certificate will provide you with valuable insights and practical techniques to excel in your role.
One of the unique features of this course is its focus on real-world scenarios and interactive exercises. You will have the opportunity to practice your communication skills in a safe and supportive environment, receiving feedback from experienced instructors and peers. This hands-on approach will help you build confidence and refine your ability to handle challenging conversations effectively.
Don't let difficult conversations derail your sales efforts. Enroll in the Professional Certificate in Managing Difficult Conversations in Sales today and take your sales performance to the next level.
Upon completion of this course, you will be able to identify and address common obstacles that arise during sales conversations, such as objections, rejections, and misunderstandings. You will also learn how to build rapport, establish trust, and maintain a positive relationship with clients, even in difficult circumstances.
This course is highly relevant to professionals working in sales, business development, account management, and customer service. Whether you are a seasoned salesperson looking to sharpen your skills or a newcomer to the field seeking to gain a competitive edge, this certificate will provide you with valuable insights and practical techniques to excel in your role.
One of the unique features of this course is its focus on real-world scenarios and interactive exercises. You will have the opportunity to practice your communication skills in a safe and supportive environment, receiving feedback from experienced instructors and peers. This hands-on approach will help you build confidence and refine your ability to handle challenging conversations effectively.
Don't let difficult conversations derail your sales efforts. Enroll in the Professional Certificate in Managing Difficult Conversations in Sales today and take your sales performance to the next level.
Why Professional Certificate in Managing Difficult Conversations in Sales is Required?
Managing difficult conversations in sales is a crucial skill that can make or break a deal. This professional certificate equips sales professionals with the necessary tools and techniques to navigate challenging conversations effectively, leading to improved client relationships, increased sales, and overall business success.
Industry Demand for this Course
| Statistic | Data |
|---|---|
| According to the Office for National Statistics (ONS) | Sales occupations are projected to grow by 5% over the next decade. |
| Average Salary | Sales Managers earn an average salary of £45,000 per year. |
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Manager | Leading sales team, setting sales targets, developing sales strategies |
| Account Executive | Managing client accounts, identifying new business opportunities, negotiating contracts |
| Business Development Manager | Identifying new markets, building relationships with potential clients, creating business proposals |
| Sales Representative | Selling products or services, meeting sales targets, maintaining customer relationships |
| Customer Success Manager | Ensuring customer satisfaction, resolving customer issues, upselling products or services |