In today's digital age, having a strong online presence is crucial for businesses to attract and retain customers. The Professional Certificate in Website Customer Relationship Management is essential for individuals looking to enhance their skills in managing customer relationships effectively on websites.
Industry demand statistics highlight the importance of this certification:
Statistic |
Value |
Percentage of UK businesses with a website |
76% |
Percentage of consumers who prefer online shopping |
67% |
Annual revenue generated from online sales in the UK |
£688 billion |
Projected growth of e-commerce in the UK by 2023 |
14% |
With the majority of UK businesses having a website and consumers increasingly turning to online shopping, the ability to effectively manage customer relationships on websites is a valuable skill. The Professional Certificate in Website Customer Relationship Management equips individuals with the knowledge and expertise needed to succeed in this competitive digital landscape.